Shipping policy
Order Processing
Please allow 2-3 business days to process your order. Orders are generally shipped within 3-5 business days using the most cost-effective delivery provider for your order.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. For pre-order items, shipping estimates will be provided at checkout, but are subject to change once the inventory is in and we begin processing the order.
International Shipping
For select Pre-order items, we offer international shipping to the following countries: United Kingdom, Canada, European Union, and Australia.
If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. For pre-order items, shipping estimates will be provided at checkout, but are subject to change once the inventory is in and we begin processing the order.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Mahtgician Games, LLC is not responsible for these charges if they are applied and are your responsibility as the customer.
Refunds, Returns, and Exchanges
In the event that your order arrives damaged in any way, please Contact Us - Include your name, email address, phone number and order number. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at ContactUs@mahtgiciangames.com.
Effective as of August 02, 2023